Privacy policy

OVERVIEW

This Privacy Policy describes how HD Detailing Products (“we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit, use, or make a purchase from our website and related services (the “Services”).

Our store is powered by Shopify, which enables us to provide our products and services to you.

By using our Services, you agree to the collection and use of your information in accordance with this Privacy Policy.

Personal Information We Collect

“Personal information” refers to any information that identifies or can reasonably be linked to you.

We may collect the following categories:

  • Contact Information: Name, billing/shipping address, phone number, email
  • Payment Information: Credit/debit card details, transaction data, billing details
  • Account Information: Username, password, preferences
  • Order History: Products viewed, added to cart, purchased, returned
  • Communications: Messages, support requests, feedback
  • Device Data: IP address, browser type, device identifiers
  • Usage Data: How you interact with our website

How We Collect Information

We collect information:

  • Directly from you (orders, forms, account creation)
  • Automatically (cookies, analytics, device tracking)
  • From service providers (payment processors, shipping, analytics)
  • From third-party partners

How We Use Your Information

We use your information to:

Provide and Improve Services

  • Process orders and payments
  • Ship products and manage returns
  • Personalize your experience
  • Maintain your account

Marketing and Advertising

  • Send promotions, updates, and offers
  • Show relevant ads based on browsing behavior

Security and Fraud Prevention

  • Detect and prevent fraud
  • Protect accounts and transactions

Customer Support

  • Respond to inquiries
  • Provide service updates

Legal Compliance

  • Meet legal obligations
  • Enforce our terms and policies

How We Share Your Information

We may share your information with:

  • Shopify and service providers (payments, fulfillment, analytics, hosting)
  • Marketing and advertising partners
  • Shipping carriers and logistics providers
  • Legal authorities when required
  • Business partners in the event of a sale, merger, or restructuring

Relationship with Shopify

Our Services are hosted by Shopify, which processes data to support store functionality, analytics, and performance improvements.

To learn more, visit Shopify’s Privacy Policy:
https://privacy.shopify.com

Third-Party Links

Our site may include links to third-party websites. We are not responsible for their privacy practices or content.

Children’s Data

Our Services are not intended for children. We do not knowingly collect personal data from minors.

Security and Data Retention

We take reasonable steps to protect your information. However, no system is completely secure.

We retain your data only as long as necessary to:

  • Provide services
  • Comply with legal obligations
  • Resolve disputes

Your Rights

Depending on your location, you may have rights to:

  • Access your personal data
  • Correct inaccurate information
  • Delete your data
  • Request data portability
  • Opt out of marketing or targeted advertising

You may exercise these rights by contacting us below.

Communication Preferences

You can unsubscribe from marketing emails at any time. Transactional emails (orders, receipts) will still be sent.

International Data Transfers

Your data may be processed outside your country. We use legally approved safeguards when transferring data internationally.

Changes to This Policy

We may update this Privacy Policy periodically. Updates will be posted on this page with a revised date.

Contact Us

If you have questions or requests regarding your data:

HD Detailing Products
📧 chris@hdmarinedetailing.com